We are specialized in the decisions of the Italian Telecommunications Authority and we know every law and commercial quibble of the phone companies, to help you solve any problem you may have with any phone provider. Windtre uses several lines for customer support, such as the website, social and its own site, but contacting them through these channels you have no certainty that your request will be taken into account quickly. We can also help you if you have had problems with your Wind Infostrada or Tre (H3G) fiber in the past before they merged into WindTre, we can handle issues going back up to 5 years!ĭo your devices often disconnect from Windtre or Infostrada fiber? These problems can be caused by a number of factors such as poor WiFi signal reception or incorrect modem or phone system connections. These advanced solutions are based on the technology of the ‘Infostrada TV Box’, the decoder made by Motorola that combines a digital terrestrial receiver, a latest generation IPTV set-top box and a digital recorder in a single device. The option and pay-per-view channels offered by pay-TV are also distributed. Infostrada TV offers more than 170 channels of the SKY television platform: from the thematic channels of the World package, to Cinema and those dedicated to Sport and Football. Infostrada TV works by connecting the home television to the normal Infostrada ADSL line and allows access to all the main national digital terrestrial channels as well as a selection of international channels and the complete SKY offer. With Infostrada TV Wind completes its offer of fixed telephony, mobile and internet. Infostrada TV, Wind’s Iptv, a multimedia service that allows you to personalize your television and that uses the Alcatel-Lucent solution that integrates Microsoft’s Mediaroom platform.

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